Legal
Privacy Policy
1. Information We Collect
When you interact with bramzusa.com, we may collect the following types of information:
- Contact & Enquiry Data: Your name, email address, phone number, company name, and message when you submit a quote request or contact form.
- Product Interest: The medical equipment you enquired about.
- Usage Data: Pages visited, time spent, browser type, and IP address collected automatically via cookies and analytics tools.
- Communications: Records of correspondence if you contact us by email.
2. How We Use Your Information
We use the information we collect to:
- Respond to your quote requests and product enquiries
- Send order confirmations and follow-up communications
- Improve our website, products, and customer service
- Comply with legal obligations and resolve disputes
- Send you relevant updates about our products (you may opt out at any time)
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share data only in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist in operating our website or business (e.g., email delivery, analytics), bound by confidentiality agreements.
- Legal Requirements: When required by law or to protect the rights, property, or safety of Bramz USA or others.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:
- Essential Cookies: Required for the website to function properly.
- Analytics Cookies: To understand how visitors interact with our site (e.g., Google Analytics).
You may disable cookies through your browser settings; however, some features of the site may not function correctly.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Quote request data is retained for up to 3 years for business record-keeping.
6. Data Security
We implement industry-standard security measures to protect your information against unauthorized access, alteration, or disclosure. Our website uses HTTPS encryption. However, no method of transmission over the internet is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
To exercise any of these rights, contact us at info@bramzusa.com.
8. Contact Us
If you have questions about this Privacy Policy, please contact:
Bramz USA
1209 Mountain Rd Pl NE, Ste N, Albuquerque, NM 87110
Email: info@bramzusa.com
Phone: +1 (505) 306-3822
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.
Last Updated: July 3, 2026